Features

Real workflows your team will use today.

Everything OpsDesk does, in the order your shift actually runs.

Shift execution

Every shift opened, run, and closed the same way.

getopsdesk.com / shifts / opening
Opening Shift · 5:30a–9:00a
Maya R. · Flatiron
3 of 6
Unlock front doors
Power on bikes & sound system
Restock towels at front desk
Check Bike 14 (loose pedal reported)
Wipe down weight rack
Greet first arrivals
Equipment tracking

Catch equipment issues before members notice.

getopsdesk.com / equipment
Equipment Issues
2 high
EQ-014Reformer 4Spring tension looseOpen
EQ-022HVAC Unit BIntermittent fan noiseIn repair
EQ-031Reformer 3Strap frayingOpen
EQ-007Sound SystemResolved 2d agoResolved
Issues & follow-ups

Member and operational issues stay visible until resolved.

Post-Shift Summary · email preview
Closing Shift · Tue May 7
Flatiron · Maya R.
100% complete
Checklist
12/12
Issues
2
Follow-Ups
1
Photos
3
Unresolved
· Bike 14 loose pedal (assigned: Devon)
· Restock cleaning wipes (low)
Manager note
"Smooth close. 6a class hit capacity — flag sound issue with vendor."
Team accountability

Shout-outs, ideas, and concerns — with a clear ownership trail.

getopsdesk.com / team-feedback
Team Feedback
JT
Jess T.Shout-Out

Maya stayed late to help close — total team player.

?
AnonymousIdea

Could we add a second towel bin near the bikes?

DK
Devon K.Concern

Sound system cuts out during 6a class.

Floor reporting

Anyone on staff can flag an issue before it becomes a bigger one.

m.getopsdesk.com
Instructor Quick Report
What happened?
Bike 14 — loose left pedal during 6a class.
photo_2026-05-07.jpg
Multi-location oversight

Owners and regional leaders see the whole brand at a glance.

getopsdesk.com / locations
Multi-Location Rollup
Regional manager view · live across all studios
5 studios · 1 needs attention
Flatiron· updated 4m ago
100% · 2 open
Opening complete
Williamsburg· updated 12m ago
92% · 1 open
On track
Park Slope· updated 8m ago
78% · 4 open
HVAC follow-up open
UWS· updated 21m ago
100% · 0 open
All clear
Hoboken· updated 2m ago
64% · 5 open
Behind on opening checklist
Customization

Built around your business.
Not the other way around.

Every workspace gets its own terminology, roles, locations, and workflows. Your team uses the words you already use.

  • Custom terminology per workspace
  • Role-based access for owners, managers, and staff
  • Multi-location with parent-level rollups
  • Customizable shift checklists and SOPs
Same product. Different vocabulary.
Bike IssueReformer Issue
Fit CrewStudio Team
Instructor Quick ReportStudio Quick Report
MemberClient

See how OpsDesk fits your business.

A live demo walks through your operational reality — single studio or multi-location — and shows exactly how OpsDesk standardizes the floor.