FOR SMALL & MULTI-LOCATION BUSINESSES

Run every shift the same way.

Replace shift reports, sticky notes, Google Sheets, Slack, and scattered communication with one operations platform.

  • Keep every shift connected
  • Track issues before they become problems
  • Know what's happening across every location

30 days free · No credit card · Nothing charged automatically

Set up your real workspace in minutes and use it with your actual team.

Active Shift
MR
Opening ShiftLive
5:30–9:00 · Maya R. & Jordan K.
6 of 8
Shift Checklist
75% complete
Unlock front doors
Power on bikes & sound system
Restock towels
Review previous shift handoff
Check locker rooms
Confirm front desk supplies
Check Bike 14 — loose pedal reported
Greet first arrivals
Equipment issue
Bike 14

Loose left pedal

Needs AttentionOpen
Assigned: Front Desk / Manager
The shift from chaos to accountability
Without OpsDesk
  • Text messages between shifts
  • Sticky notes at the front desk
  • Verbal handoffs that get forgotten
  • Tasks that quietly slip
  • Maintenance no one logged
With OpsDesk
  • Active Shift — who's on, what's done
  • Open Issues with owners and status
  • Handoff Notes between every shift
  • Daily Reports owners actually read
  • Accountability across every location
Every shift owned. Every issue tracked. Every handoff documented.
What breaks as businesses scale

Growth exposes the cracks in daily operations.

The same operational cracks show up in every shift-driven business — wellness studios, sauna concepts, salons, med spas, and boutique fitness alike.

Inconsistent shift execution

Every manager runs the floor differently. New hires learn a different version of your business depending on who trained them.

Fragmented communication

Front desk problems, equipment failures, and supply shortages get buried in texts, group chats, and shift-to-shift handoffs.

Supply & equipment blind spots

Nobody knows what's low, what's broken, or what's overdue for service — until it impacts a client experience.

No operational visibility

Owners and regional leaders can't see what actually happens on the floor without being there in person.

Built by an operator

Built inside a real studio.
Used at the front desk.

I'm Brett Ehrlich, owner of Cycle x Strength in Stamford, Connecticut. I built OpsDesk because our daily operation was spread across checklists, texts, sticky notes, spreadsheets, and things people simply had to remember.

We use OpsDesk every day at Cycle x Strength to keep shifts, issues, equipment, handoffs, and the team connected.

Try OpsDesk Free for 30 Days

No credit card. Nothing charged automatically.

Brett Ehrlich at Cycle x Strength in Stamford, Connecticut.
Where OpsDesk fits

Your booking platform handles bookings.
OpsDesk organizes daily operations.

Keep the system you use for class schedules, reservations, payments, and customer accounts. OpsDesk gives your team a dedicated place for daily checklists, shift handoffs, equipment reports, supply needs, and operational updates.

Your booking platform
Customer-facing systems
  • Class schedules and reservations
  • Payments, memberships, and packages
  • Customer accounts and marketing
  • Point-of-sale and checkout
OpsDesk
Your team's daily operations
  • Daily checklists and shift execution
  • Shift handoffs between every team
  • Equipment reports and follow-ups
  • Supply needs and operational updates

OpsDesk runs alongside your booking platform as a separate system. There is no native connection or automatic data sync between them — no booking-platform integration is required to use OpsDesk.

A day with OpsDesk

From opening the shift to knowing exactly what happened.

OpsDesk stays with the team throughout the shift, then gives owners and managers the operational picture without requiring another meeting, text thread, or spreadsheet.

  1. 1
    Start the shift

    The team sees who is working and what needs attention.

  2. 2
    Work through the task list

    Opening, floor, and closing work stays clear and accountable.

  3. 3
    Report issues as they happen

    Equipment and operational problems are captured in the moment.

  4. 4
    Identify customers who need follow-up

    Customer needs stay visible until someone closes the loop.

  5. 5
    Leave a handoff for the next shift

    The next team starts with context instead of chasing messages.

  6. 6
    Close and send the summary

    Management gets the operational picture without another meeting.

Put OpsDesk on your front desk for 30 days.

Run real shifts. Track real issues. Keep your team connected.

Start My 30-Day Free Trial

30 days free · No credit card · Nothing charged automatically

One operational system for the entire floor

Shift notes, issues, equipment, supplies, SOPs — in one place.

See the connected tools your team uses from opening through close.

Shift execution

Every shift opened, run, and closed the same way.

getopsdesk.com / shifts / opening
Opening Shift · 5:30a–9:00a
Maya R. · Flatiron
3 of 6
Unlock front doors
Power on bikes & sound system
Restock towels at front desk
Check Bike 14 (loose pedal reported)
Wipe down weight rack
Greet first arrivals
Equipment tracking

Catch equipment issues before members notice.

getopsdesk.com / equipment
Equipment Issues
2 high
EQ-014Reformer 4Spring tension looseOpen
EQ-022HVAC Unit BIntermittent fan noiseIn repair
EQ-031Reformer 3Strap frayingOpen
EQ-007Sound SystemResolved 2d agoResolved
Issues & follow-ups

Customer and operational issues stay visible until resolved.

Post-Shift Summary · email preview
Closing Shift · Tue May 7
Flatiron · Maya R.
100% complete
Checklist
12/12
Issues
2
Follow-Ups
1
Photos
3
Unresolved
· Bike 14 loose pedal (assigned: Devon)
· Restock cleaning wipes (low)
Manager note
"Smooth close. 6a class hit capacity — flag sound issue with vendor."
Multi-location oversight

Owners and regional leaders see the whole brand at a glance.

getopsdesk.com / locations
Multi-Location Rollup
Regional manager view · live across all studios
5 studios · 1 needs attention
Flatiron· updated 4m ago
100% · 2 open
Opening complete
Williamsburg· updated 12m ago
92% · 1 open
On track
Park Slope· updated 8m ago
78% · 4 open
HVAC follow-up open
UWS· updated 21m ago
100% · 0 open
All clear
Hoboken· updated 2m ago
64% · 5 open
Behind on opening checklist
Built for both

From a single studio to a regional brand.

Same operating system. Tuned to how your business actually runs.

Single-location operations
One floor, one system
Wellness · Sauna · Salon · Med spa · Boutique fitness

Independent studios and shops that win on consistency, hospitality, and high-touch execution.

  • Front desk execution and structured shift reports
  • End-of-shift summaries every close
  • Equipment, room, and station issue tracking
  • Supplies on hand, never out
  • Staff and provider accountability
  • Daily operational consistency
Multi-location operations
Every location, the same standard
Regional operators · Franchise groups · Brand owners

Operators scaling a brand across locations without losing the operational standards they built it on.

  • Deploy supply & equipment templates across locations
  • Standardize naming, SOPs, and maintenance schedules
  • Regional rollups and location-level visibility
  • Company-wide operational standards
  • Shared playbooks and shift workflows
  • Scalable processes for new openings
Core system modules

The operational stack, in one workspace.

Shift Reports

Structured open/close, EOS summaries, and a trail of what happened on every shift.

Issues & Follow-Ups

Member, equipment, and operational issues with owners, status, and resolution history.

Equipment

Asset registry, maintenance history, and templates deployed across locations.

Supplies

Track what's OK, Low, Out, or On Order — with editable categories for every location. No counts, no manual quantities.

Templates

Operational templates for supplies, equipment, and SOPs — push to one location or all.

Playbooks

Documented procedures your team actually opens during the shift.

Team Communication

Shout-outs, anonymous feedback, and shift-to-shift handoffs in one place.

Multi-Location Oversight

Rollups, drift detection, and location-level visibility for owners and regional leads.

Put OpsDesk on your front desk for 30 days.

Run real shifts. Track real issues. Keep your team connected.

Start My 30-Day Free Trial

30 days free · No credit card · Nothing charged automatically

Explore OpsDesk

Not ready to start? See OpsDesk in action.

Explore sample workspaces built around real operational workflows, then create your own workspace when you're ready. The 2-minute video is coming soon.

Sample workspace · Single location
Cycle x Strength · Stamford

Explore shift execution, equipment escalations, and end-of-shift reporting in a read-only sample.

Open preview
Sample workspace · Multi-location
Balance Pilates

A fictional five-location Pilates example showing rollups, templates, and cross-location oversight.

Open preview
Sample workspace · Yoga
Stillpoint Yoga

A fictional yoga example covering heat, props, towels, instructor changes, and daily details.

Open preview
Sample workspace · Salon
Atelier West Loop

A fictional salon example with stations, vendor visits, supplies, and client follow-ups.

Open preview
Sample workspace · Wellness
Lumen Wellness

A fictional wellness example with treatment rooms, intake forms, linen protocols, and sanitation.

Open preview
These are read-only sample environments. Fictional names do not represent OpsDesk customers.Start My 30-Day Free Trial →Book a Demo →
Guided onboarding included

The operating system for boutique fitness & wellness studios.

Standardize operations, improve accountability, and keep every location running consistently. Every plan includes guided onboarding and implementation support.

Your location count decides your plan: 1 location is Starter, 2–5 locations is Growth at $69 per location each month, and 6 or more locations is Enterprise. Every plan includes the same workflows — Growth and Enterprise add multi-location visibility.

Starter
$79/month
  • 1 location
  • Unlimited staff accounts
  • All workflows included
  • Guided onboarding included
Most popular
Growth
$69/location/month
  • 2–5 locations
  • Parent-level rollups
  • Multi-location visibility
  • Custom roles per location
  • Priority onboarding & support

Ideal for growing multi-location operators

Enterprise
Custom Pricing
  • 6+ locations
  • Multi-location operational visibility
  • Centralized issue tracking
  • Shared supply oversight
  • Dedicated onboarding
  • Volume discounts available

Built for multi-location and franchise operators.

30-day free trial

No credit card is required. Nothing is charged automatically when the trial ends. An owner chooses whether to activate a paid plan and add a card.

Live demo

See how OpsDesk could fit your team's daily routine. We build a personalized workspace around your business before the call.

Frequently asked questions

Quick answers to what most studio operators ask first.

  • Most studios are operational in about 15 minutes. Add team, create a shift template, run a shift, review the report.

Ready to run your next shift with OpsDesk?

Put OpsDesk on your front desk and use it with your real team for 30 days.

No credit card · Nothing charged automatically