Question 1

Does OpsDesk replace my booking platform?

Accepted Answer

No. Booking software handles schedules, reservations, payments, memberships, and customer accounts. OpsDesk organizes the daily operation around it. No booking-platform integration or automatic data synchronization is required.

Question 2

Do all employees need an OpsDesk login?

Accepted Answer

No. Every employee should be listed in Team Contacts, but most studios only provide individual accounts to owners, managers, and key leaders. Many studios operate OpsDesk from a shared front desk workstation.

Question 3

Can OpsDesk run from a shared front desk computer?

Accepted Answer

Yes. OpsDesk is designed to work from a dedicated front desk workstation that remains logged in throughout the day. Mobile access is available for managers and team members when needed.

Question 4

How long does setup take?

Accepted Answer

Most studios are operational in approximately 15 minutes. The fastest path is: add your team, create a first shift template, run a first shift, then review your first daily report.

Question 5

Does OpsDesk work for multiple locations?

Accepted Answer

Yes. Each location maintains its own day-to-day operations while owners and managers can view information across all locations from a single account.

Question 6

What types of businesses use OpsDesk?

Accepted Answer

Boutique fitness studios, recovery studios, sauna studios, yoga studios, Pilates studios, massage practices, and other shift-driven wellness businesses.

Question 7

Can I track equipment repairs and maintenance?

Accepted Answer

Yes. Equipment can be tracked, updated, and linked directly to maintenance issues and repair history so nothing slips through the cracks between shifts.

Question 8

How does the 30-day trial work?

Accepted Answer

Your real OpsDesk workspace is free for 30 days. No credit card is required to begin, and nothing is charged automatically. When the trial ends, the owner chooses whether to activate a paid plan and add a card to continue.

Question 9

Do I need a credit card to start?

Accepted Answer

No. No credit card is required to start, and nothing is automatically charged when the 30-day trial expires.

Question 10

What happens when the trial ends?

Accepted Answer

Nothing is charged automatically. The owner chooses whether to activate a paid plan and add a card to continue using the workspace.

Frequently asked questions

Ready to see OpsDesk in your studio?